For us it is really important that you are satisfied with our products. Do you want to return your order (complete or partly) for whatever reason? You can do this within 14 days after receiving the package. In order to be able to return your order, it needs to be in the original undamaged packaging. Also, it cannot be used yet. You can easily start the return process by using the RMA form. You can find this form on our website, under the heading ‘support’. You need to be logged in with your own account.